Melissa Vonder Haar is senior editor of CSP magazine. Contact her at
08-05-2015 Category News Published in Tobacco E-News
MSA shares “pioneering” survey of vape shop owners at CSP’s Total Nicotine Conference
RBC analyst breaks down the biggest challenges to the category
Another year, another record-high average score for the chains studied in the CSP/Service Intelligence Mystery Shop as foodservice becomes a tenet of the industry.
Customer count and sales per customer are important metrics for famously numbers-obsessed Kwik Trip CEO Don Zietlow—and he likes the direction in which they’re moving.
07-22-2015 Category News Published in Tobacco E-News
Company’s cigarette brands, Vuse sales grew in June
As impressive as QuikTrip’s record-breaking 96.1% score is, president and CEO Chet Cadieux views this kind of success as necessary for surviving in an increasingly competitive environment.
Employee focus propels QuikTrip and Kwik Trip to top spots in CSP exclusive Mystery Shop
07-15-2015 Category News Published in Tobacco E-News
An exclusive look inside Swedish Match’s MRTP application
07-14-2015 Mergers, Acquisition & Growth Published in CSP Daily News
Earnings call reveals progress, plans for its new chain, other programs
07-07-2015 Category News Published in Tobacco E-News
Proposal would restrict flavor sales to tobacco shops only
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The first immigrant to helm association sets his agenda with an eye clearly focused on independent retailers.