Hank Armour is president & CEO of NACS. Email him at
There are times when the environment changes in such a way that problems you may confront today can disappear outright or become opportunities tomorrow.
According to folklore, a bullet made of silver could instantly vanquish a mythological monster, such as a werewolf. And in the business world, the term “silver bullet “describes a new development that can instantly kill a prevailing problem.
A mid-size operator in the Mid-Atlantic was busy on a recent day installing new overhead track lighting, open-air coolers and an expanded foodservice menu to meet allay-part occasions.
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