CSP Magazine | August 2012

What Do Mystery Shoppers Think?

And the winner of the 2012 CSP-Service Intelligence Mystery Shop is ...

- Also in this Issue -

Full coverage of the fifth annual Foodservice at Retail Exchange (FARE). Plus a look at Tri Star Energy's new Twice Daily location, coverage of CSP's Driving Impulse Sales Forum, and the ins and outs of proper site development. Also, we continue to watch the e-cig phenomenon, follow candy and snack costs, and ponder the best way to handle HBC.

In this Issue:

Cover Story

Kwik Trip takes CSP-Service Intelligence Mystery Shop crown for third time in four years.

Expanded comments section adds color to mystery-shop results.

Guest Columns

Special Coverage

Fifth annual FARE a show of milestones.

Features

Tri Star Energy encourages multiple daily visits with new store concept.

How to trigger a purchase through high-tech and traditional techniques.

Urban sites, friendlier locals make now the time to develop.

Candy faces price, packaging shifts in a post-recession world.

Experts weigh in on car-wash best practices.

How e-cigarette manufacturers are distinguishing themselves in a growing category.

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