CSP Magazine | February 2013

Turning Insight into Action

Behavioral data, shopper trends can inspire new c-store strategies, store-level tinkering.

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Two minutes and one second.

That’s the average time a c-store customer spends in the store. With about 30 seconds spent at checkout, that leaves 91 seconds for shopping and what one behavioral researcher calls a “conversion” period—a “moment of truth”—in which the shopper becomes a buyer.

Also in this Issue

A new generation of leaders is taking over, bringing a tech-savvy, family-balanced, social-media swagger to the industry.

Fresh products abound, but which trend is driving innovation? 

CNG sparks interest as retailers look to grow sales and save money.

Behavioral data, shopper trends can inspire new c-store strategies, store-level tinkering.

How to make room for growing OTP category amid space limitations, contract demands.

Foodservice equipment pioneer McKee shares his secrets and inventions.

Retailer aims to help customers eat well with new snacks and beverage offer.

Four-store Michigan retailer strives for ‘national feel’ with extensive branding.

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