CSP Magazine | December 2012

Solving the Mindset Puzzle

CSP forum examines how age, race and weather nudge consumer behavior.

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If one were to ask a retailer what’s the mood of an average c-store customer on a given day, the comeback might be: “What’s the weather?”

Literally. And that retailer might be right. A really in-tune retailer might even ask, “Is it above 65 degrees?”

That’s because panelists at the annual CSP Shopper Insights Forum held in November in Scottsdale, Ariz., covered a broad range of factors that influence shoppers, including age, gender, ethnicity and, of all things, weather.

Also in this Issue

A look at the man who built Kwik Trip into a $4.2 billion business with heart, soul and a purpose.

Behold the winners of this year's CSP Retailer Choice Best New Product Contest.

Industry colleagues, family and guests honor Kwik Trip leader Zietlow.

More retailers report cautious optimism in Outlook Survey, but success proves highly local.

An exploration of the fuzzy, far-off future of foodservice at retail.

CSP forum examines how age, race and weather nudge consumer behavior.

Marlboro NXT explodes onto market as challenger to Camel Crush.

Induction cooktops deliver precision, speed, safety, showmanship—at a price.

What’s really going on with the politically charged Lifeline service.

Line extensions in snacks, candy offer incremental gains if handled right.

With 166% growth and a bushel of new products, beer subcategory is apple of c-stores’ eye.

Pump ‘N Pak uses ice cream, local brands, lunch counter to caters to customers.

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