CSP Magazine | January 2012

Rosko the Reindeer Retailer

Oh, deer: Customers hoof it to rural store with North Pole magic.

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Rich Rosko smiles over the counter of his convenience store in rural Illinois, chatting with a customer and her children.

“Do they fly?” asks one kid, pointing to the photo on the wall of Rosko bottle-feeding a reindeer calf outside the store.

Rosko chuckles. “Only on Christmas Eve,” he says, watching as the little boy’s eyes go wide.

“Are you Santa?” the boy asks.

Rosko’s pointer finger rises to his lips. “Shhhhhhh!” The kids erupt into fits of giggles.

Also in this Issue

Midwest giant attempts to break the mold with new format, foodservice and local focus.

Find out who made our list of annual winners in 34 subcategories.

Chevron franchisee thrives with the ultimate eco-friendly store.

How managing inventory better can produce stunning results.

While piquing retailer interest, RYO machines take a hit from regulatory bodies.

Sandwich packaging evolves as retailer barriers persist.

Oh, deer: Customers hoof it to rural store with North Pole magic.

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