Shell Selects NCR as Consumer Transaction Option
Brand's retailers can now opt for complete software, hardware, services solution
Published in CSP Daily News
HOUSTON -- Shell Oil Co., the largest petroleum retail brand in the United States, has added NCR Corp.'s Radiant Point of Sale (RPOS) petroleum and convenience store solutions as a new option for Shell-branded wholesalers.
Beginning May 6, Shell-branded wholesalers, representing more than 14,000 gas station and convenience store retailers, not only have a new choice to handle the everyday transactions inside the store and at the fuel pump, but also handle the demands of complex foodservice operations. The RPOS solution dramatically simplifies remote management, delivering improved uptime and reducing the total cost of ownership.
"Consumers have a variety of choices today when it comes to fueling and convenience," said Eric Stecker, vice president and general manager of petroleum and convenience for NCR Retail. "We can now offer Shell-branded wholesalers the RPOS solution, allowing them to add mobile, tablet, cloud, and foodservice solutions that can dramatically reduce wait times, increase customer satisfaction and increase efficiency of operations. NCR looks forward to helping Shell create an improved customer experience--one that separates their service from competitors."
The NCR RPOS solution provides retailers with a layer of redundancy allowing an entire site to remain operational even if they have an issue with a single POS device. The intuitive design and software on the RPOS solution makes bringing new employees on board much easier, allowing them to quickly get up to speed and provide good customer service.
Users can make software updates remotely from central office locations and do not require the site to shut down when changes are made.
Duluth, Ga.-based NCR is a global leader in consumer transaction technologies, handling more than 125,000 consumer transactions around the world every minute, it said. With its software, hardware and portfolio of services, NCR enables more than 485 million transactions daily across retail, financial, travel, hospitality, telecom and technology and small business.
Shell Oil, Houston, is an affiliate of the Royal Dutch Shell plc, a global group of energy companies.