Redwood Markets Implementing OpenStore Technology

Seeking to differentiate brand through mobile app, web

Published in CSP Daily News

Redwood Market (CSP Daily News / Convenience Stores / Technology)

ROHNERT PARK, Calif. -- Gasoline and convenience store retailer Redwood Oil Co. has launched its new digital and mobile marketing strategy, partnering with OpenStore by GasBuddy to build customer loyalty and drive in-store sales.

OpenStore gives Redwood Markets the ability to reach drivers through a branded mobile app, individual store web pages, mobile coupons and social media that include Facebook and Twitter.

Redwood Oil's president, Julie Van Alyea, is committed to differentiating her brand, Redwood Market, starting with freshly prepared food offerings such as the c-store chain's Aztec Grill and Krispy's Chicken. The partnership with OpenStore takes that commitment to standing out in their customers' eyes another leap forward, it said.

"We are very excited to be partnering with OpenStore in the redesign of our website and the launch of our new mobile app," said Van Alyea. "This opportunity will give us the ability to connect with our consumers in a new way, as well as to better understand their changing needs into the future. The Redwood Market app will enhance our commitment to convenience and consumer loyalty, positioning us a market leader in convenience retailing."

"We are thrilled to collaborate with Redwood Market and look forward to the possibilities that digital marketing strategies will provide them," said Jason Toews, co-founder and CEO of OpenStore by GasBuddy, Gaithersburg, Md. "OpenStore is a complete turnkey solution that will support Redwood Markets strategies to reach their customers with targeted marketing and powerful messaging."

Rohnert Park, Calif.-based Redwood Oil, operating under the Redwood Market and Chevron brands, is a gasoline and convenience store retailer with 22 locations across northern California. It has been family owned and operated since 1972.

OpenStore by GasBuddy increases customer loyalty by providing two-way communication between convenience store owners and customers using web technologies and custom branded mobile applications. The OpenStore dashboard makes it easy to collect customer feedback, manage social media, and deliver mobile coupons and text message campaigns all from one location.