Family Express Heads for the Cloud With 3xLOGIC

Published in CSP Daily News

Midwest c-store chain partners with video surveillance solution provider

VALPARAISO, Ind. -- Family Express Corp. has chosen 3xLOGIC Inc., a leading developer of intelligent video solutions, as its provider of video surveillance solutions. This deal is another way that Family Express uses technology to enhance overall operational efficiency and deliver outstanding customer service, said the Valparaiso, Ind.-based company.

3xLOGIC's VIGIL Video Management System (VMS) provides the ability to monitor the store from the home, backroom office or mobile device of authorized Family Express associates. The ability to access live video through a mobile device on the go is an advantage Family Express had not been able to capture before., it said.

"Our people are our competitive advantage; we want to use 3xLOGIC to catch them in the act of doing the right thing," said Alex Olympidis, director of operations for Family Express. Enhanced line-item audit trails and custom search options provide the ability to find areas of strength and weakness more quickly than ever before.

By using 3xLOGIC's Cloud Application, 3xCLOUD, Family Express was able to eliminate nearly sixty personal computers in the homes of store managers, allowing them to access video feed on the device of their choice.

"3xCLOUD gives Family Express the ability to easily access video from any of their stores on a laptop, smart phone, tablet, or desktop PC," said Dave Nieweg, vice president and general manager of 3xLOGIC. "With 3xCLOUD, Family Express is able to further extend their operational leadership and effectiveness by allowing key personnel to view live and saved video anywhere that they have internet access. As a result they are able to make smarter and more timely decisions about their business, their assets and their employees."

Westminster, Colo.-based 3xLOGIC offers intelligent video surveillance software and hardware that integrates audio data, video data and transactional data. This logical union is known as the VIGIL platform of video surveillance solutions. VIGIL employs the latest advances in video surveillance hardware powered by 3xLOGIC's suite of VIGIL video management application modules.

Family Express operates stores throughout Northwest and North Central Indiana. The company's logistics model consolidates 25 traditional weekly direct-store deliveries (DSD) into a single daily delivery achieving transportation efficiencies and freshness for perishables.

It goes to market with a family of proprietary brands including Java Wave gourmet coffees, Squeeze Freeze carbonated beverages, natural spring water, the Buzzed Energy drink, milk products, ice and Cravin's Market, its private-label line of sandwiches and bakery products, including the "Square Donut." The retailer also offers the F.E. Perks loyalty program providing customers with the opportunity to earn cents-off-per-gallon rewards when making purchases inside the store.