7-Eleven Using Yammer

Published in CSP Daily News

Will use enterprise social network companywide for nonstore employee communication

DALLAS -- 7-Eleven Inc. is rolling out the Yammer enterprise social network to 3,000 nonstore employees to enhance communication and knowledge sharing across the organization, the convenience retailer confirmed for CSP Daily News.

The company wanted an online tool to connect its field operations dispersed throughout numerous geographic areas and centralized operations. 7-Eleven intends to use Yammer to maintain consistency throughout its U.S. and Canadian field operations and facilitate faster, collegial conversations between employees.

In addition to [image-nocss] the benefits Yammer affords employees, 7-Eleven's leadership team plans to use the tool to check the pulse of the organization, Yammer Inc. said. Because of Yammer's centralized feed, executives can join online conversations, gain insight and respond more quickly to the concerns and feedback of their organization.

"7-Eleven chose Yammer to unify its distributed workforce, drive consistency across franchise locations and foster better communication among employees and leadership," said David Sacks, founder and CEO of Yammer. "We look forward to working closely with 7-Eleven to ensure a successful rollout to their employees."

San Francisco-based Yammer is a leader in enterprise social networking, providing a secure way for employees to communicate, collaborate and share information. The basic version of Yammer is free, and customers can pay to upgrade their network to receive additional administrative and security controls, priority customer service and a dedicated customer success manager. Companies and organizations across the globe use the Software-as-a-Service (SaaS) solution to improve employee productivity and engagement.

Based in Dallas, 7-Eleven operates, franchises or licenses more than 8,400 7-Eleven stores in North America. Globally, there are more than 40,800 7-Eleven stores in 16 countries. During 2010, 7-Eleven stores worldwide generated total sales of more than $62.7 billion.