EFMARK Wins Contract to Service 7-Eleven ATMs
Deal with Fiserv covers first-line maintenance, cash replenishment
Published in CSP Daily News
WESTMONT, Ill. -- EFMARK Premium Armored, an independent company focusing exclusively on servicing ATMs, has forged an agreement with Fiserv EFT to provide maintenance and cash replenishment services for approximately 4,000 ATMs in 7-Eleven retail stores nationwide.
The multi-year deal marks the expansion of an existing relationship between EFMARK and Fiserv EFT, a major provider of electronic funds transfer services.
Under the new agreement, EFMARK will provide a range of services, including first-line maintenance and cash replenishment, [image-nocss] to help Fiserv EFT maintain the uptime and profitability of their clients' ATMs while efficiently managing cash resources.
EFMARK Premium Armored devotes 100% of its resources to servicing ATMs, offering first- and second-line maintenance, armored cash transport, replenishment and currency vaulting, as well as overall ATM program management. The consolidation of services creates cost efficiencies for customers such as Fiserv EFT and relieves the burden of managing multiple vendors, the Westmont, Ill., company said.
Fiserv EFT, a unit of Fiserv Inc. provides ATM and debit services and serves 3,000 client endpoints across the United States, representing financial institutions of all sizes. The business unit operates more than 16,500 ATMs and owns the ACCEL/Exchange Network. Fiserv EFT currently processes approximately 385 million ATM and debit transactions per month, it said.
In addition to capitalizing on EFMARK's full range of services, Fiserv EFT will benefit from technology that enables EFMARK to interface in real-time with Fiserv EFT's ATM and cash data. The result is faster responses to service calls, more precise maintenance solutions and more accurate vault reporting, according to the companies.
EFMARK will assume the new contract over a period of four months. The company currently services approximately 1,000 ATMs in the Fiserv EFT network.