Xpedient Powers Thorntons

Touchscreen technology speeds SubWorks program

Published in CSP Daily News

LOUISVILLE, Ky. -- Thorntons Inc. has chosen Xpedient Software for its SubWorks self-ordering kiosk systems. SubWorks, Thorntons' proprietary foodservice program, includes sub sandwiches, burgers, pizza and more, all ordered via Xpedient's touchscreen kiosk.

Xpedient's kiosks add a whole new dimension to the quick-service-restaurant industry, said Matt Thornton, CEO of Thorntons, Louisville, Ky. The new system gives us the opportunity to serve the perfect sandwich in 3 minutes or less, which is paramount to out success.

Thorntons [image-nocss] has launched the system in six markets. Xpedient is a customer-friendly, interactive kiosk system that allows Thorntons customers to personalize their entire order. Expedient makes customers aware of all the options available for signature sandwiches, such as Thorntons' The Italian Special and The Kentucky Club.

Xpedient Architect is another component of the kiosk software that allows clients, such as Thorntons, to customize screen content at the corporate, store or individual kiosk level. Louisville, Ky.-based Expedient's Enterprise Manager provides powerful reporting tools that show peak usage times, total sales, as well as product mix and other customized reports.

We feel this new self-ordering system will set us apart, said Thornton. Xpedient's kiosks add to out SubWorks brand by creating a unique blend of time [and] great fresh food, all in a fun atmosphere.